Refund policy
We offer a 15-day return policy for online purchases only, which means you have 15 days after receiving your item to request a return.
✅ Eligibility for Return
To be eligible, items must be:
- Purchased Online
- Unused and unworn
- In original packaging with tags attached.
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Accompanied by proof of purchase
Returns must first be requested by email—do not send items back without approval, as they won’t be accepted.
To begin a return, email us at 92y@92yankee.net. Approved returns should be shipped to:
92Yankee MT&O
14818 Union Ave SW
Lakewood, WA 98498
We’ll provide a return shipping label and instructions once your return is accepted.
📦 Damages or Issues
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately at 92y@92yankee.net so we can make it right.
🚫 Items Not Eligible for Return
We do not accept returns on:
- Sale items or gift cards
- Perishable goods (e.g. food, plants)
- Custom or personalized products
- Personal care items (e.g. grooming, hygiene products)
- Hazardous materials (e.g. flammable liquids or gases)
If you’re unsure whether your item qualifies, feel free to contact us.
🔄 Exchanges
If you'd like a different item, we recommend placing a new order after your return is approved. This ensures faster turnaround and product availability.
🇪🇺 European Union Customers
If your order is shipped to the EU, you are entitled to a 14-day cooling-off period under EU law. You may cancel or return your order within 14 days for any reason. Returned items must still meet the standard return conditions above.
💰 Refunds
Once we receive and inspect your return, we’ll notify you of approval. If approved, a refund will be issued to your original payment method within 10 business days.
If it's been more than 15 business days since approval and you haven’t received your refund, please contact us at 92y@92yankee.net.